Privacy Policy
Privacy Policy
Last Updated: May 26nd, 2025
Version: 2.0
This Privacy Policy (the "Policy") outlines how NexusX Game Studios and its associated entities (collectively, the "Company") collect, use, and disclose your information. This applies when you provide information or interact with the Company’s website, “Sorcery Reels,” located at https://txgame.club/ (the "Site"), along with all related Company webpages, applications, products, services, or content accessible via the Site (collectively, the "Services").
This Privacy Policy is issued on behalf of NexusX Game Studios. When we mention "TX Game," "we," "us," or "our" in this Privacy Policy, we are referring to NexusX Game Studios, the data controller, responsible for processing data collected through your use of the Website. Its registered address is RM A1,11/F, WINNER BUILDING36 MAN YUE STREET, HUNG HOMHONG KONG (the "Data Controller").
In this Policy, "you" or "your" refers to any individual interacting with or using our Services. By utilizing the Services, you acknowledge, understand, and consent to the collection, use, and sharing of your information as detailed within this Policy. Should you disagree with our practices, you have the option to refrain from using the Services.
Privacy Policy Changes. We reserve the right to update this Policy at any time without prior notice. Any modifications become effective immediately upon their publication. Your continued use of the Services following the posting of changes signifies your acceptance and agreement to the revised Policy. The effective date of this Policy is provided at the top of this page, and we encourage you to review this page regularly for any updates.
INFORMATION WE COLLECT
Information You Voluntarily Provide
We collect information you voluntarily provide when interacting with our Services. This includes data supplied during account registration, updates, "Contact Us" inquiries, logging into the Site, or general use of the Services across your devices. The specific information collected will vary based on your interaction with the Company and its Services.
The Company may undertake Know Your Customer (KYC) activities, which involve processing biometric information (e.g., face prints, selfies) and government-issued identification. Additionally, we may collect or record user videos, photographs, and audio chats. A further description of the types of information we may collect is detailed below:
• Profile Data: Such as your email address, password, and user preferences.
• Personal Identifiers: Including your first and last name, physical address, and date of birth.
• Contact Information: This may include billing and residential addresses, email addresses, and mobile phone numbers.
• Financial Information: Such as credit/debit card details, bank account information, and other payment-related data.
• Commercial Data: Encompassing purchase amounts, details of content, products, or services acquired through our Site, transaction histories, and past acquisitions.
• Usage Data: Information on how you interact with our Site and Services, including email open/click statistics, gameplay data, player statistics, referring/exit pages, and clickstream data.
• Marketing and Communications Data: Such as marketing campaign performance (e.g., click-through rates), your preferences for receiving marketing from us and third parties, and records of email, phone, or text communications.
Information We Collect When You Use the Services
Automated technologies or interactions. When you browse the Site or use the Services (regardless of whether you have an account or are logged in), we may automatically collect certain technical data using various technologies to enhance your experience. This data may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP) details, referring/exit pages, operating system, date/time stamps, time zone settings, location data, language preferences, device type and ID, and other technical information from your access devices.
Cookies and Tracking Technologies. Both we and our service providers employ cookies, pixels, and other tracking technologies to recognize your browser or device. These technologies help us gather and retain information about your activities on our Services, enabling us to deliver customized and personalized experiences. Please note that the use of Virtual Private Networks (VPNs) is prohibited while utilizing the Services.
• Cookies: Cookies are small text files stored on your web browser when you visit a website. You can manage, view, and delete existing cookies via your browser settings. If you prefer not to have cookies stored on your computer, you can configure your browser to refuse cookies or to alert you when cookies are being sent. Be aware, however, that certain functionalities of the Services may be impaired if you choose not to accept cookies.
• Pixel Tags (also known as clear GIFs): These are small graphic files containing a unique identifier, similar to cookies, that enable us to monitor Service usage, such as counting visitors to specific pages and compiling website statistics. Pixel tags typically operate in conjunction with cookies, recording when a device visits a particular page. While you cannot directly decline pixel tags, disabling cookies will result in the pixel tag only detecting an anonymous visit. We also embed pixel tags in our HTML-formatted emails to track email opens, helping us assess the effectiveness of our communications and marketing campaigns.
• Analytics: We utilize third-party cookies provided by Google Analytics to gain a better understanding of our Site's visitor behavior. These cookies collect IP addresses and usage data, including session duration, pages viewed, and referring/exit websites. Beyond generating usage statistics, Google Analytics may also contribute to the display of more relevant advertisements on Google properties (e.g., Google Search) and across the internet. For detailed information on Google Analytics, please refer to Google’s Privacy and Terms.
Information You Provide to A Third Party
We may obtain information about you from third parties and combine it with other data we have collected, as outlined in this Policy. The collection, use, and disclosure of such third-party information are governed by their respective privacy policies. We strongly advise you to review these third-party privacy policies before providing your information to or interacting with any third-party applications to understand their data practices. We do not control, nor do we assume responsibility for, the data collection and privacy practices of any third parties or their services.
USE OF YOUR INFORMATION
PURPOSES
The primary purpose for collecting your information is to deliver the Services you request. Additionally, we may use your information for the following purposes:
• To provide you with our Services and operate our business effectively.
• To verify your identity and account information in relation to the Services you request.
• To send you necessary notices, updates regarding our content, products, and services, and other crucial information.
• To offer recommendations for content, products, and services that we believe may be of interest to you.
• To assist you with account setup and management.
• To resolve disputes and address inquiries concerning our Services.
• For problem troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting.
• To enforce our Terms of Service, Sweepstakes Rules, and the terms of this Policy.
• To customize, measure, and enhance our Services and content.
• For our internal business operations.
• To communicate with you about content, products, services, updates, events, promotional offers, research, insights, and other information from us and our trusted partners that may be relevant to you.
• To protect our legitimate interests, including the establishment, exercise, and defense of legal rights and claims.
• As required to comply with legal obligations, prevent fraud, cooperate with law enforcement and regulatory authorities, and to halt other prohibited, illegal, or harmful activities.
• For any other purposes disclosed at the time you provide your information or when we request it, or as otherwise stipulated in this Policy.
YOUR RIGHTS
Subject to applicable data protection laws, you may possess specific rights concerning your Personal Data, which include, but are not limited to:
• Access your Personal Data held by us, including: (i) confirmation of the types of Personal Data collected, stored, or processed; (ii) confirmation of the processing reasons; and/or (iii) obtaining a copy of your Personal Data in a structured, commonly used, and machine-readable format.
• Request correction of inaccurate or incomplete Personal Data concerning you.
• Withdraw your consent to the collection, use, disclosure, or processing of your Personal Data. Please be aware that withdrawing consent will only apply to future processing activities and will not affect the legality of processing carried out prior to your withdrawal request. Should you withdraw consent, your ability to use all or part of the Platform may be restricted.
• Lodge a complaint with us and/or the relevant privacy authorities in your jurisdiction if you believe that applicable data protection laws have been violated.
PROTECTION
We implement robust physical, electronic, and operational safeguards to protect the information we collect. We employ appropriate data collection, storage, and processing practices, along with security measures, to prevent unauthorized access, alteration, disclosure, or destruction of your personal information, usernames, passwords, transaction information, and data stored on our Website. Our security measures are subject to regular review and updates.
RETAINMENT
We retain your information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by applicable law. For instance, we may be required to maintain certain records for a minimum of five (5) years to comply with anti-money laundering regulations and other legal obligations.
INFORMATION WE SHARE
Service Providers
We may engage third-party service providers to perform various business functions and may share your information with them as necessary for them to render these services. These service providers are contractually limited to using, disclosing, or retaining your information solely for the purpose of providing the agreed-upon services. Such services include, but are not limited to: hosting, geolocation, account authentication and user verification, billing and accounting, payment processing, marketing, promotional and email delivery, customer and technical support, quality assurance testing, and back-office support for the Services.
Internal Third Parties
We may share your information with our affiliated entities, as well as successors, predecessors, assigns, licensees, or business partners, and other parties who may utilize the information for the aforementioned purposes.
Business Transactions
In the event of business transactions, such as a sale, transfer, or merger of our business segments or assets with third parties, or if we acquire or merge with other businesses, your information may be transferred to the new owners. These new owners will be permitted to use your information in a manner consistent with this Policy.
Legal Process
Subject to applicable law, we may disclose your information: (i) when legally compelled to do so by law, regulation, or legal process (e.g., a subpoena); (ii) in response to legitimate requests from governmental entities, including law enforcement authorities; (iii) when we deem disclosure necessary or appropriate to prevent physical, financial, or other harm, injury, or loss; or (iv) for cooperation with law enforcement agencies and/or in connection with an investigation into suspected or actual unlawful activity.
INTERNATIONAL DATA TRANSFERS
You acknowledge and consent that all information collected and processed by us may be transferred, processed, and stored in jurisdictions outside your country of residence. These jurisdictions may have data protection laws that differ from those in your location. Your information may become accessible to law enforcement and national security authorities in the jurisdiction where it is stored. We commit to safeguarding your information in a manner consistent with applicable legal requirements.
COMMUNICATIONS AND OPT-OUT
While we value communicating with you, you have the option to opt-out of receiving marketing communications from the Company or its representatives at any time. This can typically be done by following the unsubscribe instructions provided in marketing emails. Please note that this opt-out does not apply to operational or informational emails concerning your account or other administrative matters. You may continue to receive promotional emails for a brief period while your request is being processed.
CHILDREN
The Services are intended exclusively for individuals who are eighteen (18) years of age or older. If you are under eighteen (18), you are not permitted to provide us with any personally identifiable information, nor are you authorized to access or use our Services in any capacity. By using the Services, you affirm that you are eighteen (18) years of age or older.
USE OF THE SERVICES
By accessing and using the Services, you acknowledge and agree that they are intended for users located within the United States of America (excluding Alabama, Connecticut, Florida, Georgia, Idaho, Kentucky, Michigan, Minnesota, Nevada, South Carolina, and Washington, and where otherwise prohibited) and Canada (excluding [Ontario or Québec]). Unless explicitly stated otherwise, we do not represent that the Services are appropriate or available for use in other geographical locations.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights: California Civil Code Section 1798.83 grants California residents who have provided personally identifiable information to us, or to our third-party advertisers and marketing partners (if applicable), the right to request certain details about our disclosure of such information to third parties for their direct marketing purposes. Requests must be submitted via email to support@txgame.club with 'CALIFORNIA PRIVACY RIGHTS' in the subject line. Kindly note that not all information sharing falls under Section 1798.83’s requirements, and our response will only cover qualifying disclosures. Such requests are limited to one per calendar year.
Your 'Do Not Track' (DNT) Browser Setting: Some web browsers include a 'Do Not Track' (DNT) feature that sends a signal to websites you visit, indicating your preference against online activity tracking. Our Site may not honor DNT signals. The Company may permit certain third-party advertising partners to deploy tracking technologies, such as cookies and pixels, on our Services. These technologies enable us and/or third parties to collect personally identifiable information about your online activities across various websites and over time.
CONTACT INFORMATION
For any
questions regarding our privacy practices or this Policy, please contact us at:
Email address: support@txgame.club